Our goal is to make the documentation the primary place that you can find answers. Please review the docs for an understanding of our plugins and example code.
If you think someone else learning Craft or learning to use our plugins might have a similar question to you, consider posting it on Craft Stack Exchange. This helps everyone find answers more quickly and, sometimes, even leads to new friends!
We monitor Craft Stack Exchange for posts tagged: plugin-sproutforms, plugin-sproutemail, plugin-sproutseo, etc.
Some issues might just require a deeper understanding of the basics. Is it time to take a step back and look for some articles on Straight up Craft, like one of the Getting Started Guides?!
When we run into a problem, we typically try a few of the following things:
If you haven't been able to find an answer to your question in docs or Craft Stack Exchange, time to get in touch!
The first thing we'll do when you send us a support ticket is try to re-create the problem you are experiencing. It's hard to troubleshoot what we can't experience ourselves! The more you can help us re-create the problem you are experiencing quickly, the sooner we'll be able to reply with an answer instead of another question. We can help you out best when you provide us:
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